Privacy Policy

Last updated: March 10, 2026

1. Introduction

Precii SMS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS marketing application ("Service") available through the Shopify App Store.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account Information: When you install and set up our app, we collect your store name, email address, and contact details.
• Contact Lists: Phone numbers and customer data you upload or sync from your Shopify store for SMS messaging purposes.
• Message Content: SMS templates and campaign content you create within the Service.
• Payment Information: Billing details processed securely through Shopify's payment infrastructure.

2.2 Information Collected Automatically

• Usage Data: Information about how you interact with our Service, including pages visited, features used, and actions taken.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• SMS Delivery Data: Message delivery status, open rates, click-through rates, and engagement metrics.
• Shopify Store Data: Order information, customer data, and product details accessed through the Shopify API as authorized by you.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Service
• To send SMS messages on your behalf to your customers
• To process transactions and manage your subscription
• To provide customer support and respond to inquiries
• To generate analytics and reports about your SMS campaign performance
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To send you service-related communications (e.g., updates, security alerts)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We work with third-party SMS gateway providers to deliver messages. These providers only receive the data necessary to send messages and are bound by strict data processing agreements.
• Shopify: As a Shopify app, certain data is shared with Shopify in accordance with their platform requirements and API terms.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. When you uninstall the app or request account deletion, we will delete your data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., resolving disputes, enforcing agreements).

SMS delivery logs and analytics data are retained for 12 months from the date of message delivery.

6. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights under GDPR:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data ("right to be forgotten").
• Right to Restrict Processing: Request that we limit the processing of your data.
• Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Object: Object to processing of your personal data for certain purposes.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at [email protected].

8. Cookies and Tracking

Our landing page may use essential cookies for basic functionality. Within the Shopify admin, our app operates within Shopify's cookie and session management framework. We do not use third-party advertising cookies or cross-site tracking technologies.

9. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data during international transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +370 684 97844
• Address: Vilnius, Lithuania